Find what you’re looking for?
Get a more specific search by typing in a keyword or SKU
- FireUp
-
Outdoor Magic
- BBQ Accessories
- BBQ Cleaners
- BBQ Covers
- BBQ Rub
- BBQ Smoker
- BBQ Smoking Liquid
- BBQ Tools
- Cooking Utensils
- Decking Oil
- Fire Lighters & Starters
- Firepit & Accessories
- Gloves
- Meat Tenderiser
- Outdoor Furniture Cover
- Pizza Tools
- Smoking Pellets
- Smoking Saw Dust
- Smoking Tools
- Spit Rotisserie Accessories
- Thermometer
- Trivet
- Wood Chips
- Wood Chunks
- About Us
- Buying Guides
- Contact Us
- FAQs
- FireUp
-
Outdoor Magic
- BBQ Accessories
- BBQ Cleaners
- BBQ Covers
- BBQ Rub
- BBQ Smoker
- BBQ Smoking Liquid
- BBQ Tools
- Cooking Utensils
- Decking Oil
- Fire Lighters & Starters
- Firepit & Accessories
- Gloves
- Meat Tenderiser
- Outdoor Furniture Cover
- Pizza Tools
- Smoking Pellets
- Smoking Saw Dust
- Smoking Tools
- Spit Rotisserie Accessories
- Thermometer
- Trivet
- Wood Chips
- Wood Chunks
- About Us
- Buying Guides
- Contact Us
- FAQs
FAQs
What types of products do you offer?
We supply a wide range of fireplace accessories, BBQ accessories, outdoor furniture covers, and outdoor living essentials — including tools, covers, smokers, pizza oven accessories and more
Are your products suitable for residential use?
Yes — our products are designed for both homeowners and retailers seeking quality accessories for fireplaces, outdoor cooking, and entertaining.
Do you offer products under your own brands?
Yes — our main brands include FireUp (fireplace tools and accessories) and Outdoor Magic (BBQ and outdoor lifestyle accessories).
I didn’t receive my login details. What should I do?
If you require assistance with your login or need a reset, contact us via phone or email and we’ll assist.
What are your shipping options and delivery times?
We ship Australia-wide, with estimated delivery times depending on your location. For more detailed shipping information or specific delivery enquiries, please email us and our team will be happy to assist.
Can I track my order?
Yes — once your order is dispatched you’ll receive shipping and tracking details.
How do I get support if I have a problem with my order?
For assistance, contact us by phone or email (details in Contact Us). Our team will help resolve issues.
What is your returns policy?
Do you offer product catalogues or price lists?
Yes, we do. Please email us and we can send you a copy. You can also request to be added to our email mailing list, where we share all the latest product updates, releases, and important announcements.
Terms & Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern S & D Berg Trading Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘S & D Berg Trading Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is FYSHWICK ACT, 2609 AU. Our ABN is 33 653 455 291. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
Privacy Policy
At S & D Berg Trading Pty Ltd, your privacy is important to us.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website, email communications, telephone.
What Personal Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, address, phone number, email address.
- Business Details: Company name, business address, ABN, and relevant business contact information.
- Order and Transaction Information: Records of products purchased, order history, invoices, payment details.
- Communications: Emails, messages, or other communications you send us.
How We Collect Personal Information
We collect personal information in several ways:
- Directly from you when you place an order, make an inquiry, register an account, communicate with us.
- Automatically when you use our website through cookies and similar tracking technologies.
- From publicly available sources or third parties (such as credit reporting agencies, business partners, or service providers), where legally permitted.
How We Use Your Personal Information
We may use your personal information to:
- Process and fulfill orders and deliver products.
- Respond to your enquiries and provide customer support.
- Manage our business operations, including accounting and record-keeping.
- Send you marketing communications about our products, services, promotions, or updates (you can opt out at any time).
- Comply with legal and regulatory obligations.
Disclosure of Your Personal Information
We may disclose your personal information to:
- Our employees, contractors, or service providers who assist us in operating our business.
- Delivery and logistics partners for order fulfillment.
- Professional advisors (e.g. accountants, auditors, legal advisors).
- Regulatory authorities were required by law.
- Any other third party with your consent.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is 100% secure.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out-of-date, or incomplete. Please contact us using the details below to make a request.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date noted above.
Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us:
S & D Berg Trading Pty Ltd
Phone:
03 9890 1634
Email:
sales@sdberg.com.au